Wallet & Payment
Wallet
Section titled “Wallet”Each account has a wallet used to:
- Pay for proxy orders
- Automatically renew subscriptions (auto-renew)
- Receive refunds when orders fail
View Balance
Section titled “View Balance”Your wallet balance is displayed at:
- Header of the Console (always visible)
- Dashboard — overview page
- Wallet — detailed wallet page
Top Up
Section titled “Top Up”Step 1: Go to the Wallet Page
Section titled “Step 1: Go to the Wallet Page”- Click the wallet icon in the header or go to the Wallet menu
- Click Top Up
Step 2: Enter Amount
Section titled “Step 2: Enter Amount”Enter the amount you want to add (USD).
Step 3: Select Payment Method
Section titled “Step 3: Select Payment Method”Available payment methods depend on your reseller’s configuration. They may include:
| Method | Description |
|---|---|
| Cryptomus | Pay with crypto (Bitcoin, USDT, ETH, etc.) |
| PayPal | Pay via PayPal account |
| Stripe | Pay with Visa/Mastercard |
| Pay2s | Domestic bank transfer (Vietnam) |
| Tazapay | International payment gateway |
| Web2m | Domestic payment |
Step 4: Complete Payment
Section titled “Step 4: Complete Payment”- You will be redirected to the payment gateway page
- Complete the payment following the instructions
- You will be automatically redirected back to Console
- Your wallet balance will be credited (usually within seconds to a few minutes)
QR Code Payment
Section titled “QR Code Payment”Some payment gateways (especially Cryptomus) support payment via QR Code:
- Select the payment method
- The system displays a QR code
- Scan the QR code with your crypto wallet or banking app
- Confirm the payment
Wallet History
Section titled “Wallet History”The Wallet page displays the history of all wallet transactions:
| Column | Description |
|---|---|
| Date | Transaction date |
| Type | Type: Top Up, Payment, Refund, Adjustment |
| Amount | Amount (positive = credit, negative = debit) |
| Status | Transaction status |
| Description | Transaction description |
Automatic Refunds
Section titled “Automatic Refunds”Funds are automatically refunded to your wallet in the following cases:
- Failed order: 100% of the order value is refunded
- Partial order: Refund for the portion of proxies that were not provisioned
- Subscription cancellation: No refund (proxy remains active until expiration)
Next Steps
Section titled “Next Steps”- Purchase Proxy — use your wallet balance to purchase proxies
- Order History — review all your orders