User Management
The Users page on Seller Portal allows you to manage all end users who have registered on your Console.
Access
Section titled “Access”Seller Portal → Users (under the MANAGEMENT section in the sidebar)
View User List
Section titled “View User List”The user table displays:
| Column | Description |
|---|---|
| Username | Login username |
| Email address | |
| Full Name | Full name |
| Balance | Wallet balance |
| Status | Status (Active / Banned) |
| Registered | Registration date |
Search
Section titled “Search”Use the search box to find users by username or email.
View User Details
Section titled “View User Details”Click on a user to view detailed information:
- User ID
- Username, Email, Full Name
- Registration date
- Current wallet balance
- Account status
Adjust Balance
Section titled “Adjust Balance”You can add to or subtract from a user’s wallet balance:
- Click the Adjust Balance button on the user’s row
- Enter the amount:
- Positive number: Add funds to the wallet (e.g., refund, bonus)
- Negative number: Deduct funds from the wallet
- Confirm the action
Ban / Unban Users
Section titled “Ban / Unban Users”Ban (Lock Account)
Section titled “Ban (Lock Account)”- Click the Ban button on the user’s row
- Confirm in the dialog
- A banned user will:
- Be unable to log in to the Console
- Be unable to perform transactions
- Have their current subscriptions remain active until they expire
Unban (Unlock)
Section titled “Unban (Unlock)”- Click the Unban button on the currently banned user’s row
- Confirm → the user can log in normally again
Next Steps
Section titled “Next Steps”- Orders & Transactions — track proxy orders
- Announcements & Reports — send announcements and view reports